{"id":11,"date":"2017-10-09T03:06:59","date_gmt":"2017-10-09T03:06:59","guid":{"rendered":"http:\/\/legendsbrass.wpengine.com\/?page_id=11"},"modified":"2024-03-04T16:04:22","modified_gmt":"2024-03-04T21:04:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/legendsbrass.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”How does Legends Brass measure mouthpiece specs?” style=”arrow” css_animation=”fadeIn”]There is no industry standard for measuring trumpet mouthpiece specifications. Below are the measurements Legends Brass uses:<\/p>\n

\"\"[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”What are “inside rim diameter“, “outside rim diameter“ and “cup depth“?” style=”arrow” css_animation=”fadeIn”]Check out this Wikipedia article<\/a> to learn about these terms. Legends Brass Cup Depths are comparable to Bach cup depths<\/a>. Our B depth is medium deep, C is medium, D is medium shallow, E is shallow and F is extra shallow.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”What is your return policy?” style=”arrow” css_animation=”fadeIn”]A mouthpiece (or backbore or top) can be returned. It must be in new condition (no exceptions). The buyer must pay return shipping plus a $45 restocking fee ($25 for backbores and tops). Return shipping must be by USPS Priority Mail or USPS International Priority Mail. The customer will receive a refund (price paid for the item minus restocking fee) within 48 hours of delivery of the returned item, if the item is confirmed to be in satisfactory condition. Customer satisfaction is our highest priority<\/em>, however this strict return policy is necessary in order to keep our prices low.<\/em> Unfortunately, some people buy mouthpieces just to try them, with no intention of keeping them. Once returned, these mouthpieces must then be sold at a discount as ‘demo’ or ‘used’ pieces. The restocking fee is meant to discourage this. However, we will work with serious buyers to the extent possible to make sure in advance that your questions are answered and you are comfortable that you are purchasing a mouthpiece that will be satisfactory to you!<\/p>\n

Custom designs (mouthpieces, tops, and backbores) are final sales and cannot be returned or refunded for any reason due to the personalized nature of these pieces.<\/em>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”What is your shipping policy?” style=”arrow” css_animation=”fadeIn”]Legends Brass ships worldwide using USPS, UPS, and DHL. \u00a0USA shipping charges are usually $8.50 and international shipping charges are generally around $60. This does not include any tariff or customs charges, as those will be the buyer’s responsibility. Payment by Paypal is preferred for CONUS and required for international shipping. Payment must be received immediately. We ship only to confirmed Paypal addresses.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”Can I join the Legends Brass mailing list?” style=”arrow” css_animation=”fadeIn”]Of course! Just send us your email address using the contact form at the right of this page. We contact our customers occasionally with special discounts. And of course we never share or sell your contact information![\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”What method of payment does Legends Brass accept?” style=”arrow” css_animation=”fadeIn”]PayPal is preferred for orders within the continental United States. PayPal is\u00a0required<\/em>\u00a0for international orders.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”Where will Legends Brass ship?” style=”arrow” css_animation=”fadeIn”]Legends Brass ships worldwide using USPS, UPS, and DHL.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_toggle title=”How does Legends Brass measure mouthpiece specs?” style=”arrow” css_animation=”fadeIn”]There is no industry standard for measuring trumpet mouthpiece specifications. Below are the measurements Legends Brass uses: [\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”What are “inside rim diameter“, “outside rim diameter“ and “cup depth“?” style=”arrow” css_animation=”fadeIn”]Check out this Wikipedia article to learn about these terms. Legends Brass Cup Depths are comparable…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/pages\/11"}],"collection":[{"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":9819,"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/pages\/11\/revisions\/9819"}],"wp:attachment":[{"href":"https:\/\/legendsbrass.com\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}